Privacy Statement

At RiverWood Bank, we are committed to protecting your personal information. That is why we work diligently to safeguard your privacy. While information is critical to provide quality service, we recognize that your trust is the foundation of our business.

Collection of Your Information
The type of nonpublic personal information that we may collect, use, and retain depends upon the type of product or service we are providing to you or that you are inquiring about. We collect nonpublic personal information about you from the following sources:

Information you give us on applications or other forms
Information about your transactions with us or others
Information about your transaction with third parties, such as consumer credit reporting agencies

"Nonpublic personal information" means information about you that we collect in connection with providing a financial product or service to you. For example, nonpublic personal financial information includes information regarding account balance, payment history, and overdraft history.

Disclosure of Your Information
We do not disclose nonpublic personal information about our customers and former customers, except as permitted by law or required for us to conduct business and service our customers. For example, we may disclose information about you to credit bureaus, to government entities, to prevent unauthorized transactions, and upon your request.

Protection of Your Information
We restrict the access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural information safeguards that comply with federal standards to guard nonpublic personal information.

You may contact us at 877-488-8400 if you have questions regarding the privacy of your information.

U.S. Patriot Act Notice
To help the government fight the funding of terrorism and money laundering activities federal law requires all financial institutions to obtain, verify and record information that identifies each person or business that opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you or your business. We may also ask to see your driver’s license or other identifying documents.