If you have a question or comment about our products and services, we would be happy to hear from you. The bank recognizes e-mail as a quick and cost effective means of communication. Please be advised that e-mail cannot be used to place a stop payment on a check, cancel or initiate a loan payment or automatic transfer, or report lost or stolen checks, cards or banking codes. Confidential information such as account numbers, social security numbers, secret PINs, or passwords should not be sent using e-mail.
By Phone or In Person
If you have a question about your accounts or need an immediate response, contact us at (888)751-5120 or call the nearest RiverWood branch location.
For lost or stolen ATM/Debit cards or if you are a victim of fraudulent activity, please contact us at (888)751-5120. After hours, please contact the after hours support line at (800)535-8440. We will help guide you through important steps to protect your accounts.