RiverWood Bank is a network of community banks located in 9 different communities in Northern and Central Minnesota. The original banking charters were formed in the 1920's in Bemidji and Morris as state chartered local building and loan associations. The present charter is a national savings and loan association regulated by the Office of the Comptroller of the Currency (OCC). The banks have had a long history of meeting the needs of our communities in both the Consumer Banking and Home Lending Services.
While continuing to meet our retail customers' needs, the bank has expanded its focus over the last decade to include Agricultural and Business Banking Services. Our senior management team has a significant amount of experience in Business Banking which provides us with the expertise to be an effective resource to our customers. In addition, we have upgraded the level of technology-based services to further meet the expanding needs of the customers we serve. Our goal is to provide our customers with leading edge financial services technology.
Better Banking … Real Solutions demonstrates our company's commitment to providing a full range of financial services along with the expertise to provide our customers with solution-based advice. With this, our customers will also get a high level of personal service to make them feel that they have a special relationship with our bank. Our goal is to become an innovative, reliable, trustworthy banking partner.
RiverWood Bank also has two wholly owned subsidiaries, Homeland Mortgage, LLC and RiverWood Financial, Inc. Homeland Mortgage specializes in the origination and processing of residential real estate mortgages for the RiverWood Bank branches along with other non-affiliated community banks. RiverWood Financial is a full service brokerage company.
RiverWood Banks are wholly owned subsidiaries of Great River Holding Company (Great River). Great River was founded in 2003 to acquire the branches in Benson, Big Lake and Morris. Additional branches were opened in Baxter and Crosslake in 2004 and in Monticello in 2008. The branches in Baudette, Bagley and Bemidji were acquired in 2006. The company has grown from the original 4 banking offices with $85 Million in total assets to 10 banking offices with $320 Million assets today.
The owners and board members of Great River include employees and shareholders who live in the communities that we serve. Our long term objective is to create a network of dynamic community banks that create competitive and innovation ways to meet the needs of our customers and the communities that we serve.
The Vision of RiverWood Bank
- To be known as trusted financial advisors, providing customized financial solutions that develop long term customer relationships.
- To consistently deliver service at a level that exceeds expectations and inspires customers to refer family and friends to us with confidence.
- To add value and convenience to every customer experience, to provide challenge and opportunity for our team members, to improve the quality of life in our communities, and to reward our stockholders with consistent growth in value.
Our Core Beliefs
Our core beliefs are our guiding principles. They determine our image and culture, and guide us in how we make decisions, how we treat our customers, and how we work together.
- Honesty and Integrity
All our decisions and our actions are based on doing what is right. We act with honesty, fairness, confidentiality, and professionalism at all times.
- Passion for Excellence
We set our expectations high for consistently delivering excellence in all that we do.
- Customer Focus
Our products, services, and decisions are guided by our customers' needs. We will exceed customer expectations with the right products, the right financial advice and outstanding service with every customer interaction. Our goal is to make it easy for customers to bank with us.
- Embrace Change
We actively seek opportunity for continuous improvement. Without change, we cannot improve the customer experience or our financial performance. We must embrace change, learn from our successes and challenges, and encourage creativity and innovation.
Our team members are individually responsible and accountable for our success.
- Positive Work Environment
Team member skills, knowledge, and attitudes influence customer satisfaction and the ultimate success of our organization. Our employee friendly environment encourages open and honest communication, collaboration, and teamwork. We provide team members with opportunity for skill development, career advancement, and empowerment to make decisions, along with recognition and reward for a job well done.
- Commitment to Community
We believe in taking an active leadership role in our communities through team member involvement. We provide products and services that meet the needs of our diverse customer base and promote economic growth.
- Commitment to Shareholders
We have a responsibility to our shareholders to operate efficiently and make sound financial decisions that maintain our safety and soundness, support manageable growth, and create value.